Privacy Policy
This Privacy Policy governs the manner in which zookeepermedia.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the zookeepermedia.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Zookeeper Media Sdn Bhd.
1. Your Privacy
We respect your privacy and are committed to protecting the confidentiality of any personal data you provide. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services. We respect the privacy of your personal information, and we strive to maintain the confidentiality of your personal information given by you. The objective of collecting your personal data is to deliver products and services, future marketing purposes and to improve our services to you. Only our authorized employees have access to your personal information. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We may also be required to disclose such information to regulators, lawyers, auditors, other companies in the same group, third party service providers and appointed marketing agency.
2. Your Consent
We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
3. Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, date of birth, gender, occupation, income range, race, ethnic origin and identity card number or passport number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. This data is collected only when voluntarily submitted, such as during registration, purchases, subscriptions, surveys, or other interactions with our site.
4. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser type, device information, operation system, IP address, referring website, usage data on our Site.
5. Use of Information
We may use your information to:
- Improve customer service and support
- Personalize your user experience
- Improve our site, services, and offerings
- Send newsletters or promotional materials (if opted-in)
- Conduct surveys, promotions, or contests
- Respond to inquiries or requests
- Comply with legal obligations or regulations
6. Cookies & Site Analytics
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit the Site, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
Our website may use cookies (including Google Analytics and DoubleClick cookies) to enhance user experience, track website usage, and personalize content and advertising. You may adjust your browser settings to refuse cookies, but some site features may not function optimally.
You can also manage Google ad preferences or opt-out:
7. Sharing of Information
We do not sell, trade, or rent your personal information. We may share it only when:
- Required to provide services (e.g., shipping, support)
- With trusted third-party service providers under strict confidentiality agreements
- Required by law, court order, or governmental authority
- In business transfers such as mergers or acquisitions
- For fraud prevention or credit risk reduction
Any shared information will always be limited to the minimum required and handled securely.
8. Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting your data.
9. Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
10. Data Protection
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
11. Marketing & Communication
If you opt-in, we may send you promotional content or updates via email, SMS, or other channels. You may unsubscribe anytime via your account settings or by using the “unsubscribe” link in our emails.
12. Your Rights & Access
You may:
- Request to view or update your personal data
- Withdraw consent to use your information
- Request data deletion, subject to legal limitations
We may require proof of identity before processing such requests to safeguard your information.
If you wish to verify the details, you may do so by contacting us via the e-mail address or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password. We would strongly recommend that you do not use the browser’s password memory function as that would permit other people using your terminal to access your personal information.
13. Changes to Policy
We may revise this policy from time to time. The most current version will be posted on our site. Continued use of our site signifies your acceptance of any changes. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
14. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:
Zookeeper Media Sdn Bhd
📧 Email: marketing@zookeepermedia.com
📞 Tel: +6017 373 7828
This policy was last updated on 29 May 2025.